Many of our suppliers and partners around the world are introducing new policies and procedures surrounding health and safety in response to the Coronavirus outbreak. As the state of travel is evolving these new safety measures will adapt over time, and will be different for each trip. Here are some of the changes you may see on your trip:
Most trips have an arrival meeting on the first day where the guide or local team will run through the trip, the safety protocols, and to answer any questions you may have. Now more than ever it is important you arrive in time for these meetings.
Our suppliers and partners have health and safety procedures in place on all of our trips. These protocols will be updated and adapted as a response to the Coronavirus outbreak, dependent on local restrictions and laws.
Our suppliers and partners choose the accommodation and transport on our trips very carefully, and you may see a change to what would normally be used as a response to the outbreak. This may involve such changes as enhanced use of private transport or quieter accommodation.
Our staff in the UK are trained to help you with your trip before you depart and answer any questions you may have. In addition, the local team and guides on our trips are there to help with any health and safety concerns and to ensure our trips run safely and smoothly.
Some trips will run with reduced group sizes to start with. You may find that trips are more intimate and chilled, whilst still being packed with fun and adventure.
Your guide or the local team will be on hand to help you seek medical attention should you require it during your trip. As medical facilities and standards can vary around the world, you should ensure you have adequate travel insurance in place before you depart to cover you for any medical emergencies.
We operate an emergency phone line for our travellers abroad. This is operated by a UK based member of staff 24/7 if you have a genuine emergency or urgent matter that you need attending.
It is important that you take measures to make travelling safer for yourself and others around you. Ensure you frequently wash your hands, cover your face when you sneeze and cough, bring and use your own hand sanitiser and facial coverings/masks, and enable social distancing where necessary. You should also ensure you listen to the instructions and guidance of the local team at all times, and follow all local laws and restrictions.